Privacy Policy

§1 General Provisions

  1. This Privacy Policy defines the principles for the processing and protection of Customers' personal data in connection with the use of the online store www.waaytogo.com.

  2. The controller of the Customers' personal data is Plantway Sp. z o.o., ul. Geodetów 33, 05-200 Wołomin, Poland, Tax ID (NIP): 1251706258, National Court Register (KRS): 0000844806, e-mail address: kontakt@plantway.pl.

  3. Personal data is processed in accordance with the provisions of the GDPR, i.e., Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

  4. We care about the privacy and security of our Customers' data. To this end, we apply appropriate technical and organizational measures to ensure the protection of the processed data.

 

§2 Purposes and legal bases for personal data processing

Customers' personal data is processed for the following purposes:

  1. Order fulfillment – Customers' data is necessary for the conclusion and performance of the sales contract (including payment processing and delivery of Goods).

    • Legal basis: Article 6(1)(b) of the GDPR (processing is necessary for the performance of a contract).

  2. Contact and complaint handling – data is processed for communication with the Customer, including the process of handling complaints.

    • Legal basis: Article 6(1)(b) of the GDPR (performance of a contract) and Article 6(1)(c) of the GDPR (fulfillment of legal obligations regarding warranty).

  3. Marketing of own products and services (Newsletter) – data is processed if the Customer has given explicit consent.

    • Legal basis: Article 6(1)(a) of the GDPR (consent of the data subject).

  4. Analytical and statistical purposes – data processing aims to analyze website traffic and Customer preferences in order to improve the Store.

    • Legal basis: Article 6(1)(f) of the GDPR (legitimate interest of the Controller).

 

§3 Scope of collected personal data

During the ordering process, the Customer provides the following personal data:

  • full name

  • delivery address (street, postal code, city)

  • e-mail address

  • phone number

  • in the case of companies – company name and Tax ID (NIP)
    Additionally, while using the Store, we collect data regarding the Customer's activity (such as IP address, browser data, time spent on the website), which is intended to improve the quality of our services.

 

§4 Customer rights

Every Customer has the right to:

  1. Access their data – the Customer may at any time request information about the processing of their personal data.

  2. Rectification of data – the Customer has the right to correct their data if it is incorrect or incomplete.

  3. Deletion of data ("right to be forgotten") – the Customer may request the deletion of their data if it is no longer necessary for the purposes for which it was collected or if they have withdrawn their consent for processing.

  4. Restriction of processing – the Customer may request the suspension of their data processing in specific situations (e.g., when they contest its accuracy).

  5. Data portability – the Customer has the right to receive their data in a structured format and transmit it to another controller.

  6. Object to processing – the Customer may at any time object to the processing of their data for marketing purposes.

  7. Withdrawal of consent – a Customer who has given consent for data processing may withdraw it at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.

  8. Lodge a complaint with a supervisory authority – if the Customer believes that data processing violates the GDPR, they have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).

 

§5 Data recipients

Customers' personal data may be transferred to entities cooperating with the Seller for the purpose of order fulfillment, such as:

  • courier and postal companies (for the purpose of delivering Goods)

  • payment operators (for the purpose of financial transaction processing, e.g., mBank Paynow)

  • entities providing accounting, legal, and IT services

 

§6 Cookies

  1. The Store uses cookies, which are IT data, in particular text files, stored on the Customer's end device.

  2. Cookies are used to:

    • tailor the Store to the Customers' needs (e.g., remembering Goods in the basket)

    • perform statistical and analytical analysis (e.g., tracking website traffic)

    • adjust marketing content

  3. The Customer can change cookie settings in their web browser at any time. However, disabling cookies may affect the proper functioning of the Store.

 

§7 Final Provisions

The Privacy Policy may be subject to change. The Customer will be informed of any changes in advance.

This document is a complete privacy policy that should be included on your website. Ensure that your systems (e.g., cookie banners, consent forms) operate in accordance with its provisions.